eBay

adlan30

So Im here questioning the legality of witholding funds required for shipping items. Im not a big store, Im a personal seller who put up some items for sale because I needed the money. Items sold, now Im expected to fork out a few hundred dollars for international shipping of my items, which Ebay has the gall to say is going to be witheld for 1 month. Now before anyone tried to defend this by linking to their policy, we need to understand that Ebay is simply a business, not a government or anybody that actually gets to decide whats law. All of their terms and conditions have to abide by the laws of the countries in which they operate in. Basically any country they have a country specific domain for, they need to be abiding by that countries laws. Under the laws here, that witholding of funds for a month means that I could technically withold shipping for that month too, as the money for the postage has been witheld from me. But that creates a problem where I still wouldnt get the funds because I didnt ship the item. Has anybody has success navigating the processes to actually get the funds to post items released? Ive so far spoken to the ACCC and a lawyer friend of mine who both seem to think that Ebay has no legal right to withold that, and if Im expected to pay it and they withold the money then they forfeit any right to charge me fees on it, because I actually have the right to charge them fee's on the loan.

dennis15475

Has anyone here been given negative feedback for a sold item before 7 day have passed I have experienced something like this earlier this year in February from a rouge buyer.

herbielux

I returned this package and provided a tracking number that i was told to use. I found out later that this was the wrong tracking number. The correct tracking number was on another piece of paper. I have tried to change the tracking number but cant find a way to do it. I see the seller has already recieved the package and they have told me i need to change the tracking number to the correct one before they can refund my money. I have tried to contact EBay customer service several times and get no response. I left a message on the tracking feedback. I have sent photos to the seller with the receipt with the correct tracking number but nobody seems to be able to find a way to change the tracking number so i can recieve my refund. Nothing shows up on my refund status because it wont show any tracking because of the wrong number. How do i fix this

deau70

We advertised the items as "Sell for Parts Only". After a few weeks buyers provided bad feedback that the items are not functioning with the reason we did not test them. Can I ask ebay to remove the feedback?. The advertisement was clearly mentioning a few times in the description that "For Parts Only".

burtbuy1

how do i send a video in response to a sellers email ?

jazzamatazz11

I remember years ago when Ebay decided to take fees out of the postage costs...After thinking about this, i think Ebay should leave the " actual " postage costs alone. And just take their fees out of the excess...For example...I sell an item and postage costs $10.95. On my listing i put $12.00 to cover a bit of packing, boxes, posting etc. Therefore, Ebay should only take fees out of $1.05.....I really find this inappropriate. What are your opinions on this matter..

buyingdi

I have been by informed by Ebay that my item ID 116261567529 has been sold for $100.00. However this buyer contacted me and said buying it was a mistake and besides Manly is too far from where they live. I was also informed that this item has been withdrawn from sale. Could somebody please explain what is going on.

shellsunderastone

The buyers address was wrong. Australia post returned the item to me. The buyer still wants the item. How do I get postage paid again? And, is there another fee on the postage?

readkaren2005

What do you do when someone wins your eBay item, but they don't want it and need to cancel as they said they got hacked?

michwill_889

I live in south Africa, can i use the platform for selling

umkaitlin

Hi everyone, I need some advice on how to handle a situation with a purchase I made quite some time ago. Back on December 18, 2023, I bought a Country Road New Mohair Cardigan for AU $50.00 from a seller. I paid for the item, but later realized it was listed as "local pickup," which I didn't notice at the time of purchase. Since I haven't been able to pick it up and it's now been 7 months, I'm not sure what my options are. I can't contact eBay directly because the usual resolution period has expired. What should I do in this case? Has anyone had a similar experience? Should I still try contacting the seller, or is there another way to resolve this after such a long time? Any tips or advice would be greatly appreciated! Thanks in advance, Kaitlin

fitness4l65

Is anyone that sends collectables available to talk to me? I need advice on customs HS Tarrif code for posting from Australia to USA please

heritageclassiccollectables

Just wondering if any other eBay Business Sellers are experiencing the same technical issues that I am? All of my listings (600 of them) have disappeared from my store and in addition I now have a banner to say that "sorry we've sold out but here are some other stores you may be interested in". I've been trying since 1 July to get someone at eBay to fix the issue, but with no joy. Interested to hear from anyone else who has experienced the same issues and perhaps has a solution? Thanks

windycathy

Seeking advice ... have recently sold a doll and the purchaser messaged to say that she had found a small mark on the nose but - QUOTE - I'm gently working on this vampire nose lol. I'm obviously hoping I can manage the issue. The little bits in the nostrils should be fine. I'm a bit more concerned about the part where it looks like she got driven over lol. I can see now I zoom on the listing image there is a darker section. I just don't want to end up doing anything that makes it worse ie go right through the makeup. I'm just letting you know at this point. However 2 days later she is now asking for a full refund as she states that - QUOTE A prominent and permanent stain on the end of Draculaura's nose. No apology, just accusatory communication when raising it politely with seller. Not shown in listing image or mentioned in description. I have never been rude and or accused her of anything other than stating that she readily admitted that she 'worked' on the doll but now wants her money back and that she could see the mark when she looked closely at the image of the listed the item! What should I do? Thank you 🙂

gsta8998

I'm getting scammed. The buyer bought but sent me an email asking me to send him more photos via email. I'm not going to. I cannot find a way to block him even though I checked on google. I cannot send a real email to an eBay human being...how can I get rid of this guy and relist the item? sick of it! thanks

jmkna-12

What does SSB stand for?

4wd_partshop

Can anyone answer this problem, when I try to edit a SKU in custom Label i get this error message. (SKUs do not match for ManageBySKU item specified by ItemID) Our system was setup & being managed by eBay link in the UK, but when I asked them they had not seen this before, Have now been wait 7 days for eBay support.

danny7271994

For some reason, eBay asked for an ID to verify again. This was on the 17th of May. The requirements are completely unreasonable. I was not allowed to use KeyPass. I had to use a passport as I did not care/want to drive. The document was uploaded on the 23rd after they insisted that KeyPass could not be used. The calls: I called after, and the operator said 2 working days. After that, I called again and now they told me to wait 5 days, until Friday. I called this afternoon. The operator now claims there is a "technical error", "not our fault", "this does happen sometimes". He even said it has happened to him which I genuinely cannot believe. This guy gave me a very uneasy feeling. He told me to wait 2 more working days which I doubt will resolve this issue. Most of my sales are done internationally, I am at over $300 out of the pocket in international freight. This is getting very frustrating. How does it take 5 days to manually verify a passport? Has anyone had similar issues? If so, may I ask you how it was resolved? Thank you for the help.

strategi_63

I recently added an item to sell and today I noticed that EBAY removed my item and labeled the item as a policy violation. The item is 2024 Autel MaxiIM KM100 IMMO Key Fob Pro-grammer Immobilizer Tool Key Creation. I was browsing and came across this item being sold by many other sellers and one seller actually made $178,600. It's listed at $470 and they have sold 380 units. I wanted to jump on that wagon so I listed my item the same exact way in detail as the other sellers listings. I spoke to Ebay about this And they highly suggested, I do not relist the item. I also brought up the other, many, many sellers that are making a lot of money off of this particular item. So my question is, Why are certain sellers allowed to sell items that others are not allowed to? So not only are sellers allowed to capitalize on certain items, These sellers are also high, ranked rated sellers on EBAY. Am I just missing something? I don't get it.

udontwantitidooo

I have gone through pressed all right buttons as for two days it worked now it is not no matter what I do has been a constant nuisance what is going wrong

flavia_nogueira

What happens if the seller changes their mind on selling the item I have already paid for? Will I be able to any type of compensation?

tjbp3535

I have an item to sell and have had an enquiry. I have tried to look the buyer up to learn more about them but there is no info on the profile page. A member since 2020 but no transactions, so no reviews and no profile picture. Would this be a red flag or is this normal. Thanks

fredge20

I left negative feedback on the wrong item and wan to retract this .How can i do this

ilovemylittlenephews

Hello, I have created some listings and they have all defaulted to the US and I dont know why or how to fix this. Can anyone kindly assist? Thank you

serenitystores

I mostly sell digital items, and that means that there is no need for physical shipping and tracking. A buyer on the 28th of April bought multiple digital items from me, then after I delivered it, he opened payment disputes for all of it, and the reason "buyer did not recognize the transaction". That is just plain stupidity, the buyer said "thanks" in the EBAY CHAT after I delivered it, which means he acknowledges that the transaction was valid. I submitted all relevant information including date, name, order ID, and the item itself on the day the dispute was opened. Then today I received the outcome for all the payment disputes, and of course no surprise, he won ALL FRICKIN FIVE. Recently I also got another dispute for $300 USD digital item, for the same reason. I know it's part of business to lose money to these greedy and abusive buyers, but can anyone give me some advice how to avoid these people? I am starting to lose it, have already lost hundreds of dollars to these people for absolutely no reason.

whitepanda_1

Hi, my buyer has paid for items but accidentally clicked on local pick up instead of post. They have realised their mistake and now wants to pay for postage. How can they do this?

dacon2234

why do they ask for access security numbers and passwords at a supposedly bank dialogue box when trying to input bank details

aquaseptic

Hi Good Morning , i had enrolled for eBay plus for selling my products. but my one product is showing ebay plus and rest of my 4 products are not covered in eBay plus. what should I do. The eBay plus monthly charges are only for one product or multiple products

prince10007

Anybody can help for 200 to 300 gram need cheapest Postage in Australia ?

agcam

Why does my listing show the price in US dollars not Australian - and when listing the panel for parcel dimensions for postage are imperial not metric? This is driving me up the wall !

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