eBay

kimberleyl66

Hi, Please I need some advise on how to handle a buyer who received her item from Australian post, My item was well packed in very thick bubble wrap, used more than i should to be safe, The buyer got her item today and has sent me 2 pics of it being smashed from Australia Post, she has said its my problem, which to I think i have done the right thing, I don't have insurance and I am not a business, just selling my items of from a previous business i was in (ex Stock), I gave her 2 links for claiming to Australian post, but she is refusing to do so, She said i need to refund her, I am at a lost and I am not sure how to handle this, any help much appreciated please and thank you.

quisty1

I have 2 items being delivered to me - tracking says that they have been left in a safe place. But no proof - and delivery times at crazy hours ( like midnight & 3am ) They have no contact details except for email, which nevers gets responded to - and a phone no# that no one answers are they are scam ? or just really bad at there jobs

retrorelics59-0

Can a seller charge excess postage to justify time taken to pack my goods ( not fragile as such) and to help cover ebay fees I have never come across it until now and I don’t think that is fair at all

driftmonkey200sdad

What should have been a toy car was a heavy component of a sound system. I believe it may have been mispacked during transit. Have sent message and photo to seller, no reply as yet. Who on eBay do I contact to trace my much awaited item that I had paid for.

mahfrah-38

Cancel my subscription to smartycashback.comshermanoakes immediately. Do not debit anymore money from my account , owe me 22.65 cents. Pay immediately or legal action will be taken. Debited my account without my authority. Rocky

gcrai_60

I have just received an Order Confirmation for an item I did not order and the number shown, is not connected. The shipment is marked from **** and there is no invoice number. The ship to address is NSW 2008, I am in Western Australia.

railman141

pick list creation for sold items

cleo9093

I have picked up an item and need to give seller a code. Where do I get this code to confirm pickup?

grannytakesatrip17

Could I use the tracking stickers on a box eg.

2foot6

I bought an item overseas, total cost was 790 eros including tax and postage, that converts to $1301,ebay charged $1353 why?

frangipaniboon71

I recently bought an item from the UK. I was provided a tracking number which shows it has not been delivered yet eBay says it has in my purchase history and I can't access the notification selection 'not received.' I've messaged the seller and I am waiting on a response.

bertie_n_jeeves

I requested twice tracking details for a purchase I made. No contact from seller then 5 days later item is marked as posted but no tracking information uploaded. What should I do with an elusive seller who refuses to reply to this request.

dawh_8148

is australian gst payable on chinese postage costs

head088

I have not received a label to print for return, but summery says item has been sent

hous-334

how do i send a purchase to another location other than my house?

dogevenor

Why can't I talk to someone on the phone

shelly2160

My items that i sell are 50grams in weight i think it is a bit steep to charge $18 for a satchel and be charged that in ebay fees as im paying for the postage. my item can fit in an envelope. how do i change the pricing for postage thanks

2157rose

Hi I sell fabrics by the 1/4m. So 1 is 1/4m, 2 is 1/2m, 4 is 1m etc. Most people buy different amounts of several different fabrics. I have a business policy that says - first item - $2.50, then .30 for each further item. So I want buyers charged $2.50 only once, then 30c for each further item. However this policy charges $2.50 for each fabric, then 30c for each 1/4 of that fabric. This means if people order 1/2m of 10 fabrics, their post is $25($2.50 X 10) plus an extra of each fabric = $3 (10 X 30c). I tried to cancel this business policy but unable to as its connected to all my items. Can anyone help? Thanks

zegoo58

Stop immediately from my credit account

jawardl7

I placed an order on approx 21st August but have received no tracking number since and the parcel has not arrived. I'm getting worried!!!

broncos7320

Cancel my subscription to smartycashback immediately

superba-74

I paid for a package to be sent to buyer. Buyer has paid ebay for postage. Ebay has not included the postage in my money on hold. Please explain how I am paid for my postage.

alwayspossible

It seems that for AP COVID still exists. Delivery time is still noticeably long and prices inflated. Ebay Australia shows inflated delivery time in order to hide this situation so when leaving feedback a buyer has to accept these ridiculous delivery times and click on Delivered on time button. Is it right? NO. I am keen to see comments and experiences of others in relation to this matter. Has someone contacted AP or Ebay and raised this matter with them?

zznats

I used eBay shipping from USA to Australia and the buyer is returning the item but i cannot find where I can create a return label.

boostglider2

I need to cancel my account with smartycashback

mrzolo2009

ebay says seller is responsible for parcel arriving on time to destination --how can we do that

user_mac01

[Abstract] Paid extra for Express Post, almost a week has passed item still not shipped. Note Vendor does not accept "returns" which is against aussie Consumer Law (vendor and buyer are aussie). EBay interjects with auto-popup I can't simply cancel my order either, says it's "too late"... but the item as yet hasn't even shipped - eBay. In this case, it's fairly certain under aussie Consumer Law eBay doesn't get to host which way the free market goes. Is it fair for online vendors to leave their "business" running unattended, offering speedy despatch etc while they are temporarily unavailable for any extended period?

5369gavinw

How can I add MY Post Number to my seller account? when I can directly to the post office I present my code at the post office I get a discount on my postage and the more I post, the greater the saving.

jamors_7012

eBay Re: Exorbitant eBay International Shipping Fees when sending 1 x Shoe from the U.S. to Australia I’ve had a leg amputated so I now try to purchase single shoe (not a pair) through eBay. Yet the cost of getting a single shoe posted from the U.S. to Australia is wildly expensive. It’s cheaper to get products from more distant countries in Europe or Scandinavia than from the U.S.A using eBay International Shipping as the freight provider. And Europe and Scandinavia don’t enjoy the same economy-of-scale on maritime shipping exports as the U.S. As an example, I’m currently looking at the following single shoe(s) on eBay. I can purchase: 1 x men’s shoe from Georgia USA for US $11 (approximately AU $16.49). But shipping to Australia through eBay International Shipping is: US $51.94 (approx. AU $77.89). 1 x men’s shoe in Tennessee USA for US $8.80 (Approximately AU $13.20). But shipping to Australia through eBay International Shipping is US $50.07 (approx. AU $75.09). That makes shipping 5.5 times more expensive than the product itself. And it’s a shipping fee of US $50.07 for 1 x shoe without the box. It’s irrationally expensive. It feels like eBay International Shipping are price-gouging customers. Such tactics don’t just financial harm Australian customers. U.S. sellers are missing out on sales because exorbitant international shipping fees deter foreign customers. Can you advise whether eBay is planning on reviewing their international shipping fees anytime soon? If you're not, you should. https://www.ebay.com.au/itm/145207047300?mkcid=16&mkevt=1&mkrid=705-154756-20017-0&ssspo=b93vm4wOSO6&sssrc=2047675&ssuid=tzsjvhn2tsw&widget_ver=artemis&media=COPY

belair_honey

The staff which I sell is very cheap (a middle price is $14 and nobody wants to pay extra $5 for tracking number. But when a buyer doesn't get an order - he applied for Resolution Centre for money back and... the Resolution Centre takes decision - as I didn't provide a tracking number - it's my fault and a buyer gets money ! What to do?!

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